Any company can use Faro to re-invent their Customer Engagement programs. If you engage with customers across the web, mobile and in physical locations, contact us to enable Faro’s Generative AI powered Engagement for your customers.

No. Absolutely no code required. You can focus on your business outcomes, while we take care of the technology.

Yes. We know you have investments in managing your loyalty & retention programs and CRM. Faro’s goal is to connect with various systems so you can seamlessly extend existing programs. Contact us for more information.

Yes. We recognize that you want to have a seamless experience for your customers – our goal is to connect with your Point of Sale systems, where we can. We also have a mobile web app that allows you to trial custom experiences while we integrate into your systems.

No. Faro does not require users to download apps. We work directly with Apple Wallet and Google Wallet, obviating the need for a mobile app. However, we can integrate with a mobile app, if you have one.

Yes. We can integrate into your mobile app. However, certain functionalities might be restricted based on conditions set by iOS & Android.

Any business that currently has customer retention programs can use Faro. We can also help businesses create or extend their loyalty & retention programs.

Your primary cost is the SaaS platform fees. Faro only bills you for monthly active users on our platform.

We will bill you any additional services at cost (streaming, SMS, etc.)

All other Faro services are free to you and your customers.

No. It is up to you to place any restrictions or limitations. Our approach is to create branded templates that the Generative AI is able to play with. Currently, we offer text / images / video that can be used in creating promotions / rewards / sweepstakes. We also offer  badges & collectibles that you can create to gamify your engagement.

We do not place any restrictions or limitations beyond what you specify.

Yes. Faro operates as a white-label service so you can completely control your design & branding. We will continue to provide new design templates as the product evolves.

Yes. Our app is built on top of APIs that we can provide you as well. Please contact us and we can provide you additional information.

Your security & privacy are very important to Faro.
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• We are a passwordless platform. We send a one-time-passcode to your email or phone which you can use to login to Faro.
• We give you a pass to add to your Apple or Google Wallet. These apps on your mobile phone are secured by iOS & Android, respectively, and do not allow any code to run.
• Additionally, any data we collect is anonymous and tokenized so that it cannot be tied to your email or phone number. We do not share data with the 3rd parties without your consent.

To identify users on our system, we require them to sign-up with email or phone number on your branded destination site on Faro. This account is for them to use your service we enable.

We are a Password-less system. You login with an email or phone number and we send a One-Time Password to that email or phone number.

For administrators of your service, we only use email. For end-users of the service, we provide both email and phone number as an option to sign-in.